- No. 30-3/1, Galle Road, Colombo 06
- [email protected]
- 1343
1.How can I obtain a quote for an insurance policy?
Step 01 – Select the type of insurance you need.
Step 02 – Fill in the details.
Step 03 – Submit your request.
Step 04 – Our team will reach out to you with the best proposals to suit your requirement.
2.How can I pay for my policy?
We offer multiple payment options like:
- Cash payments via EzCash or Cargills Food City outlets
- Online bank transfers
- Online Debit/Credit card payments
- EzCash transfers
We also offer installment plans for selected policies.
3.Do I receive any support in the event of a claim?
You may reach out to the insurer’s hotline directly to process claims; however, we will work with you to ensure your claim process is smooth and diligently evaluated.
4.What are the benefits of buying insurance via BB?
Our team will get you the best quotes from multiple insurance companies and provide you with unbiased advice to select the right policy at the best rates. This will save you valuable time and money.
5.Is my personal information safe with BB?
Absolutely. We take your privacy and data security seriously. Your information is stored and handled with the utmost care and in compliance with data protection regulations.
6.How long does it take to receive a quote after submitting my information?
We aim to provide you with quotes as quickly as 1 working day. We work diligently to ensure a swift response to your request.
7.Is there a policy renewal process, and how does it work?
Yes, policies usually have renewal periods. Our team will contact you in advance to discuss the renewal process, make any necessary updates, and ensure you have continuous coverage.
8.Do you offer insurance for business or corporate clients?
Absolutely, we provide insurance solutions for both individuals and corporate clients. Our tailored corporate insurance plans are designed to meet the unique needs of businesses.
9.Do you have a customer support team for assistance?
Yes, we have a dedicated customer support team available to assist you with any questions or concerns you may have. Our team is committed to providing you with prompt and helpful assistance, ensuring that your experience with us is smooth and satisfactory. You can reach out to our support team via on 1343. We're here to help!
10.Can I get a customized insurance package to fit my unique needs?
Yes, we specialize in tailoring insurance packages to suit your specific needs. Our agents will work with you to create a customized insurance solution.